Ozonetel announces AI applications for contact centers, Unveils roadmap
March 8, 2018Ozonetel, pioneering cloud contact centre software provider in India, has announced its AI-driven contact centre solution. Its tools include natural language processing, voice bots, chatbots, and smart assistants. Chaitanya Chokkareddy, CIO, Ozonetel Communications states, “We are determined to take the contact centres…









