Ozonetel announces AI applications for contact centers, Unveils roadmap

Ozonetel announces AI applications for contact centers, Unveils roadmap

March 8, 2018

Ozonetel, pioneering cloud contact centre software provider in India, has announced its AI-driven contact centre solution. Its tools include natural language processing, voice bots, chatbots, and smart assistants. Chaitanya Chokkareddy, CIO, Ozonetel Communications states, “We are determined to take the contact centres…

Impact of Machine Learning and Artificial Intelligence on the Advertising and Marketing World

Impact of Machine Learning and Artificial Intelligence on the Advertising and Marketing World

March 5, 2018

Digital marketing didn’t go through large-scale changes for some time now. Why is this case? Well, the most recent significant changes have revolved around mobile optimization and some minor SEO tweaking. The strategies are all pretty much the same, with only minor…