8 Must-have Tools to Set up Your Business for Success in 2020 and Beyond

So, you’ve already got the entrepreneurial drive to set up your startup and the spirit to do things differently. What exactly do you need to do to succeed in your business? 

Starting a business entails a lot of moving pieces and the formula to get it done in the right way is to stay on top of the performance of each of the moving parts. And to be on the top of the status, you need to have tools to plan, collaborate, and get other important things done. 

To help, I’ve put together a list of the best tools to help you succeed in your business. Here’s an overview of how each tool can help you out and why you need to have them by your side. 

Project Management and Collaboration

1. ProofHub

ProofHub| Project Planning Software

ProofHub is the best project management software for supporting multiple project methodologies. It stands out as an effective tool for businesses to start up with projects and collaborate with teams. 

Key features:

  • Visualize project stages through Kanban boards
  • Manage tasks smartly all at one place
  • Visualize tasks in a Gantt chart timeline view
  • Create custom reports the way you want
  • Organize files at one central place
  • Get work requests through request forms 


  • Reliable customer support
  • Doesn’t charge per-user (unlimited users)
  • Mobile optimized
  • Sync ProofHub calendar with external calendar apps


  • ProofHub app doesn’t allow integration with Zapier.

2. Airtable


You like to work on a spreadsheet but wish it had a little more power, try Airtable. It’s a versatile spreadsheet-style database app that can help you manage any project, from editorial calendars to Scrum sprints.

Key features: 

  • Add attachments, long text notes, links to records in other tables
  • Integrate with multiple apps like Dropbox, Slack, and GitHub
  • Organize content conveniently
  • Customize the view of the table


  • Powerful as a database and still simple to use as a spreadsheet
  • Highly customizable user-friendly interface
  • Great support for collaboration


  • No integrated time tracking or reporting.

Time tracking

3. Timely


Timely is a fully-automated time tracking tool that acts as a bridge between time tracking and scheduling. It is agile enough for team projects. You’ll be able to assign projects to specific team members, keep a check on the workload of each, and restructure as required. 

Key features:

  • Records everything you work on using its magical Memory Tracker
  • Integrates with calendar apps, including Apple Calendar and Google Calendar
  • Schedule effortlessly using modern interface
  • One comprehensive view to manage the team’s time
  • A complete overview of the team’s performance


  • Multiple platform support
  • Memory app is certainly useful for Timely
  • Comprehensive Scheduling Solution


  • Lacks functionality

4. Toggl


Toggl is a simplified version of your average time tracking app. The tool offers all the core functionalities – specifically time tracking and invoice generation. It also allows teams and managers to organize their timesheets by projects, clients and other tags.

Key features: 

  • You can export reports to Excel, CSV, or PDF formats 
  • Powerful reports with export option
  • An option to assign tags to time entries
  • Allows users to build different third-party integrations


  • Chrome integration
  • Recording time on the app
  • Quick and easy reporting of time
  • Differentiate hours by Project and Client


  • The paid version has only the basic features 

Customer relation management

5. Zoho 


For entrepreneurs, Zoho is designed to attract, retain, and satisfy customers to grow your business. The core of its functionality is lead and contact management, but also sales pipeline management and purchase control. CRM is the largest software market in the world that companies can invest in. 

Key features:

  • It automates vital sales operations
  • Gives access to important data in real-time
  • Makes maximal use of social media
  • It is integrated with Google Apps and Zoho suite
  • Brings all your channels together in an organized timeline


  • Track interaction from webinars
  • Zoho CRM is very customizable
  • Available API for creating custom application integrations
  • Good customer support


  • Users have to be patience as Zoho CRM at times bring bugs to the picture through regular updates.

6. Nimble


Nimble is a smart CRM for businesses and it works directly inside your Office 365 or G suite inbox. For small and midsized businesses, Nimble offers browser widget and mobile-based sales force automation and social CRM solution.

Key features:

  • Unify contacts, social media connections, communications, inboxes, and calendar appointments
  • Access a 360-degree view of your customers and leads
  • Stay organized by segmenting your contacts into a list
  • Unified activity tracking dashboard to stay on top of your team’s tasks, events, calls


  • Basic UI but sometimes it’s hard to use on some pages
  • Strong social media integration
  • Easily track where, what and how you have interacted with the lead


  • Using email within Nimble is not as you want– you can’t access any of your folders, or move mail to them.


7. Chanty


As communication is one of the fundamental elements of business, Chanty is designed for small and large businesses to organize workflows and bring all of the communication, collaboration, and notifications into one place. It makes team and client communication transparent and accessible. 

Key features:

  • Organized tasks, conversations, pinned messages 
  • Share YouTube, GIF and social media content
  • Highlight team members with @mention for quick communication
  • Save time from sending files or links to get your team code updates
  • Share voice messages to make an instant reply


  • Doesn’t limit message history
  • Single notification centre for all the apps you use at work
  • Simple and clean interface


  • Some of the features are not present yet. 

8. Gmelius


Gmelius is for you if you are on Google network of Gmail or G Suite. It supports Google Chrome, Opera, Safari, and Brave browsers as well as Android and iOS for mobile devices. Gmelius is making a simple and better for your company to work. 

Key features:

  • Track your emails and also know if your recipient clicked on your link
  • Creates shareable email templates for repetitive messages
  • Shareable sequences to automate your email drip campaigns
  • Easily manages group inboxes
  • Keep your team connected without leaving inboxes


  • Very customizable
  • No need to have thousands of apps
  • Gives you control of how Gmail looks


  • Sometimes the plugin doesn’t load automatically.


When you are starting up or already started up, the fire in your eyes is significant for your startup. But you can not definitely do without the right tools. Go on and get it done! 

Vartika Kashyap is the Chief Marketing Officer at ProofHub - a simple project management tool and a powerful Asana alternative. This Asana alternative not only simplifies project management but also aims to increase team productivity with quick team collaboration. Vartika likes to write about productivity, team building, work culture, leadership, entrepreneurship among others and contributing to a better workplace is what makes her click.