Your customer doesn’t care how much you know until they know how much you care. – Damon Richards Whether it is a start-up or a multi-national company, customer service is vital for businesses of all scale. It is the quality of a…

During the initial days, most of the founders or business owners have only one thing to worry about: to start selling and obtain benefits out of it. When there is less number of customers, it is relatively easy to keep control of…