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March 8, 2018Customers prefer applications that deliver real-time customization, hyper-connectivity and extreme personalization. Client expectations always shape service delivery and in the application development landscape, it has led to changes in how organizations select their IT partners. Organizations are looking for IT partners who…


Ozonetel announces AI applications for contact centers, Unveils roadmap
March 8, 2018Ozonetel, pioneering cloud contact centre software provider in India, has announced its AI-driven contact centre solution. Its tools include natural language processing, voice bots, chatbots, and smart assistants. Chaitanya Chokkareddy, CIO, Ozonetel Communications states, “We are determined to take the contact centres…

