Apoorv Bhatnagar is a Digital marketer at Freshworks Inc. He generally writes about software that improve your marketing, sales or hiring process.
What your Business can Expect by Establishing a Call Centre

What your Business can Expect by Establishing a Call Centre

Outsourcing operations partially have become a commonplace trend in companies- including midsized ones to MNCs. Popular companies belonging to niches like retail, finance, IT, healthcare and hospitality are outsourcing customer support operations to specialized third-party entities. The findings of Deloitte’s ‘Global Outsourcing…