TikTok has taken the world by storm, with over 1 billion active users worldwide since blowing up in the 2020 Covid lockdown. The popular social media platform is an amazing opportunity for luxury brands to showcase their products, engage with customers and gain brand awareness. TikTok offers a creative platform where brands can connect with consumers more authentically and engagingly. There is no better platform to start investing your time and budget into than TikTok, as luxury brands such as Gucci and Louis Vuitton have established their place within the app and gained profitable results.
In this blog post, we’ll explore how luxury brands should be utilising TikTok to reach and connect with their target audience.
Create Authentic Content
Luxury brands should utilise TikTok to create authentic content that resonates with their target audience to effectively target their desired customer. Creating a persona that reflects the brand’s values and voice will help build trust and credibility with consumers. An authentic persona will also help create a more personalised and engaging experience for users. Luxury brands within all industries should aim to create content that is entertaining and engaging, while also highlighting their brand’s unique image.
On Tik Tok, users are typically offered a better experience from brands when the content feels more personable and relatable. Whilst luxury brands are within a different monetary bracket for most people, they are still able to connect with consumers with valuable content and build their reputations as household names even for the younger generations.
Influencers are a powerful tool for luxury brands to connect with their target audience on TikTok. Luxury brands should work with reputable influencers who have a large following and are relevant to their industry. For example, an influencer who is planning to get married may be ideal for a luxury brand looking to showcase its vintage engagement rings. Influencers can create engaging content that showcases a brand’s products or services, giving consumers a glimpse into what the brand has to offer. Influencers can also tailor content that is more relatable to their followers, which can help increase brand awareness and loyalty.
Hashtags are a great way to get discovered on TikTok and increase the likelihood of videos being placed on the “for you” page. High-end brands should create and use hashtags that are relevant to their industry and brand. Hashtags can help increase brand awareness, create a sense of community by encouraging other users to use the same hashtags, and allow users to discover new products and services. Luxury brands can also create branded hashtags that are unique to their brand, which can help create a sense of exclusivity and community among their followers.
Showcase Brand Values
Luxury brands can also use TikTok to highlight their brand’s values and beliefs. This can help create an emotional and reliable connection with consumers and build brand loyalty. Luxury brands in some cases might showcase their commitment to sustainability, ethical sourcing, or social responsibility through engaging and authentic content. Luxury brands should ensure that any value they showcase is genuine and is not false, as things such as ‘green washing’ will be quickly identified and can cause a negative backlash against luxury brands online.
For example, H&M features their luxury collections that emphasise their apparent sustainable values, however, this has been quickly debunked as users highlight their unethical methods of fast fashion. Being known for false values on Tik Tok is the fastest way to be called out by your
audience and lose built cost and respect.
Engage With Users
Additionally, luxury brands can use TikTok to engage with their followers and customers to attend to any queries. Responding to comments, and messages, and engaging with other users’ content can help build a stronger relationship with consumers, especially when consumers may feel as though they won’t get a response from such a well-known brand. Luxury brands can also run contests or giveaways, which can help increase engagement and brand loyalty. Luxury brands may not be obtainable for some users, as most Tik Tok users are known to be ‘Gen Z’. However, it is estimated that by 2025, 130% of growth within luxury brands will come from the Gen Z generation, therefore ensuring that luxury brands are staying engaged with users will optimise this growth when the time comes.
In conclusion, TikTok is an excellent platform for luxury brands to connect with their target audience. By creating authentic content, working with influencers, optimising hashtags, highlighting brand values, and engaging with users, luxury brands can increase brand awareness, build brand loyalty, and ultimately encourage sales. Luxury brands should invest in TikTok and use it as an opportunity to showcase their brand’s unique features and connect with consumers authentically.