To facilitate a high level of customer success of satisfaction, many businesses fall victims to misconceptions that fancy and expensive technological tools are necessary. Although there are unbeatable benefits of buying top-notch equipment and gadgets, the price tag and shiny designs do not necessarily translate to great efficiency or increased productivity.
On the contrary, there is a seemingly never-ending list of items that one can obtain for what looks like a below-the-market price. Thus, generally speaking, the benefits derived from some high-tech device are not always directly proportional to its cost.
An External Hard Drive
Beyond benefits of extra storage and ease of access, external hard drives are popular for their ability to secure someone’s internal information in case of a computer malfunction. Meaning, if one’s laptop was to take a hard hit or get drowned in the ocean, the person with an external hard drive would not have to worry about recovering data. One of the main benefits of these tools is the fact that people can purchase them for under $50 while getting as much as one terabyte of storage space.
Loading a customer success platform or some other essential business product can be very draining to the battery of the device in question. This is because these programs require just as much power as they bring to the table. To this end, it pays off to possess a few portable batteries that are eligible to charge phones, tablets, and even laptops.
Users that may need to access their online infrastructure could often continue doing so without interruptions that arise as the battery nears the end of its life. Not to mention that these fall in the same price range of the aforementioned tool.
A Smart/Bluetooth Speaker
Sometimes, multitasking is simply inevitable. Even the most organized CEOs find themselves in a battle with time as they run to complete countless duties. What often helps is having the ability to conduct phone calls in a hands-free manner that smart speakers can make possible.
Since their strength goes way beyond a typical phone speakerphone, one could be in the middle of an important call while standing 20 to 30 feet away from the speaker. Additionally, given the new features like smart assistant and other artificial intelligence that these products come out with, it definitely pays off to give them a shot!
It may seem like customer success software is not really dependent on the type of equipment one uses. While that is mostly true, taking advantage of wireless tools can increase productivity as one will not be chained to a certain area of their office.
With some of the latest devices offering great connectivity, people can complete projects while reclining in their chair or being a couple of feet away from the desktop. And, of course, these can both be purchased very cheaply since they are not exactly the biggest invention ever made.
A Laptop Bag
If one does not want to be forced to use their external hard drive to recover files, they should take good care of their computers. The best way to do this with laptops is to invest in a high-quality bag. Doing so can enable easy transportation of the device and its accessories like the charger, headphones, and so on.
Having the additional layer of protection will further serve to add on to the professional appeal of any businessman. Thus, this is one of the rare tools that can be used for its convenience as well as a fashionable detail!