Sonika Mehta, Author at Tech Web Space

Sonika is a co-founder at Zonka Feedback - a multi-channel Customer Experience and Feedback Platform. She is passionate about Customer Experience and how Technology can aid and improve it. She helps businesses devise and implement CX programs. She is an avid reader, loves to write poetry and enjoys sharing about her experience in marketing and sales.

5 Free Customer Feedback Form Templates For Any Business

June 7, 2022 by Sonika Mehta

Feedback forms are the most effective way to collect actionable customer feedback quickly. Some feedback forms get designed to collect swiftly many simple responses. Others intend to collect and organize detailed information. What Is A Feedback Form? Feedback forms or surveys are…

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When to Use SMS as a Survey Tool?

April 23, 2021 by Sonika Mehta

Mobile devices have become the most common way of communication among the various available electronic mediums. 90% of the adults own a mobile phone or a smartphone. Whether it is talking, shopping, taking and sharing photographs or connecting with people across the…

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