Jessica Cotzin is a freelance writer, web developer and avid traveler. Born and raised in South Florida, she graduated with a Bachelor’s Degree in Multi-Media Journalism from Florida Atlantic University, and currently reside in Miami Beach. Her passions lie in reading great literature and traveling the world, bumping blindly into new and fantastic people and events.
How RPA Affect the Outsourcing of Roles

How RPA Affect the Outsourcing of Roles

The migration of jobs to other countries or regions with lower operational costs is a phenomenon against which workers in more expensive markets have to frequently contend. With American companies employing over 14 million overseas employees, the impacts of outsourcing are substantial…

3 Major Ways Artificial Intelligence is Revolutionizing the Customer Experience

3 Major Ways Artificial Intelligence is Revolutionizing the Customer Experience

Personalization is the hallmark of a good shopping experience. Customers appreciate a company that understands their needs and provides life-improving solutions with minimal guidance required. Indeed, an integral part of the consumer experience is feeling valued, and concierge-style, intuitive customer-service provides this…

How Natural Language Processing is Revolutionizing the Way We Do Business

How Natural Language Processing is Revolutionizing the Way We Do Business

What is Natural Language Processing? One of the most publicized emerging developments in the field of Artificial Intelligence is Natural Language Processing (NLP), or Computational Linguistics, as it’s otherwise referred to.  Originating at the intersection of artificial intelligence, linguistics, and machine learning,…