Harsh is a Digital Marketer at Activant Solutions. He mostly focuses on content marketing. He believes that the prospects of any business should get something without paying anything. Apart from being a digital marketer, he likes to study business trends, technology, current affairs and scrolling through social media. He is also involved in Philanthropic activities.
According to a recent survey, less than 5% of customers opted for social media as their preferred channel over email, live chat support, or phone. While on the other hand, more than 40% selected live chat. For the brand, having an online presence…
Comments Off on Why Should Businesses Prefer Live Chat Support Over Social Media For Customer Service?
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.